FAQ

  • Depending on the quantity & distance of the order, we can either do the delivery with our own delivery, or by using delivery services of your choosing.

  • Our return policy apply when the goods are damaged by our fault. we will replace the damaged goods with the new one (provided you send us back the goods that damaged)

  • damaged item will be replaced with new items (provided you return the damaged item)

  • Our consultant will guide you through the process of ordering, from design, payment, productions to the delivery of the goods.

  • We do offer design service for our customers whom doesn’t have the idea or not familiar with the package making process. for the size details our designer will guide you through it.